Our contact details

Name: Bees Buzz
Address: Suite 9, Colonial House, Leiston. IP16 4JD.
Phone Number: 01728 768118
E-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information:

• 1. Contact information.
  • 1.1. This is information relating to your contact details such as e-mail address, addresses, telephone numbers.
• 2. Payment information.
  • 2.1. This is information relating to the methods by which you provide payment to us such as details of any payments (including amounts and dates).
• 3. Website, Device and Technical Information.
  • 3.1. This is information about your use of our website and technical data which we collect (including your IP address, the type of browser you are using and the version, the operating system you are using, details about the time zone and location settings on the device and other information we receive about your device). This information does not reveal
    your specific identity.

Like many businesses, we also collect information through cookies and similar technologies.

We only hold information collected for the length of time relevant to provide you with the service or information requested.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• 1. To provide our services to you.
• 2. To provide you with information we deem potentially relevant to you (if, for example, you have signed up to our newsletters).

We also receive personal information indirectly, from the following sources in the following scenarios:

• 1. Through web usage. This information is collected to help improve your experience and utilises tools such as Google Analytics.

We will not share your information with any other third parties.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. 1. Contractual reasons.
2. 2. Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected].
3. 3. Or we have a legitimate interest.

How we store your personal information

Your information is securely stored. We keep your information for as long as necessary to deliver the required service. This will be either our PR services or information deemed relevant to you in our newsletters. We will then dispose your information within a sensible time period to avoid any potential risks.

Your data protection rights

Under data protection law, you have rights including:

• 1. Your right of access – You have the right to ask us for copies of your personal information.
• 2. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• 3. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• 4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• 5. Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• 6. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:

• Information Commissioner’s Office
  Wycliffe House
  Water Lane
  Wilmslow
  Cheshire
  SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Date: 05/06/2023